Punctuality displays a person’s respect for people and time. At a scheduled appointment, the late-comer usually gives an impression that he/she doesn’t value the other person’s time or considers his/her time more important than the other person’s time.

Why should I be on time?

Being on time:

  • Demonstrates that you are diligent and dependable
  • Indicates that you honor your commitments and you can be trusted
  • Shows that you have respect for other people and that you care as much about their time as your own
  • Sets a good example

As a Caregiver, when you are late for your shift with other Caregivers, Clients, or Clients’ families who value their time, you will have wasted one of their most valuable assets, and there is a good chance that they will view you as rude, irresponsible and disrespectful. Is this how you want to represent yourself? Valuing other Caregivers, Clients, or Clients’ families’ time and earning their respect is not only an important part of At Home Quality Care’s reputation, but also an important piece of your individual reputation.

Four Reasons You Should Arrive Early:

  1. To give yourself a buffer should something delay you. Planning to show up at the exact time of your shift leaves no room for error.
  2. To be relaxed for the shift. Running through the door stressed because you were rushing isn’t a fun way to start the shift.
  3.  To make sure you are prepared for the shift. Always arrive early so you will have a few minutes to relax, think about your shift, and get organized (even more-so if you are meeting with a new Client). Arrive early to review notes and materials that were given by the trainer and scheduler.
  4.  To avoid making up an excuse for being late.  Most people hate listening to excuses as well as having to make excuses!

Not only should you strive to be on time for your shift, but we also recommend that you set a goal to arrive at least 5-15 minutes earlier than required. This is an easy way to make a great first impression.

When Your Best Plan Fails

Unforeseen circumstances do arise, and it won’t always be possible to be on time. If you are going to be late for a shift, call as soon as you know that you are going to be late. This allows others to plan their schedules accordingly. Cell phones and other technology make this an easy thing to do.

When you are on time you enhance your brand. When you are late, you devalue your brand. Being on time is a choiceTake pride in being a person who is always on time and prepared for your shift. Remember, there is no downside to showing up early, but there are significant repercussions to showing up late.

Is being on time a challenge for you? Try the following:

  • Prepare the night before (i.e.: packing, food, gassing the car up, checking maps, etc.)
  • Set your alarm extra, extra early
  • Leave your home extra, extra early

Below you’ll find 7 tips for being punctual:

  • Make Being Prompt a Priority. The first step to becoming punctual is accepting that you have a punctuality problem. Then, realize that it’s not a cute or quirky character trait. Instead, it’s a habit that’s having a negative impact on your career, on your business, and maybe even on your relationships.

  • Be Ruthless With Your To-Do List. One reason why you may have a tendency to be late is because you simply have too much to do. If your schedule is unrealistic, how can you possibly be on time for anything? It’s better to say “no” to something you don’t have time for than it is to say “yes” and be late.

  • Be Prepared to Be On Time. Preparation is one of the keys to punctuality. As an illustration, if you’re constantly late leaving your house in the morning, set up the night before. The night before, do the following:

    • Choose the clothes that you’re going to wear and lay them out.

    • Pack your suitcase/briefcase and leave it by the door.

    • Make sure that your house keys and your car keys are by the door.

    • Make your breakfast —maybe cut up some fruit, put into a container, and place it in the fridge.

  • Give Yourself a Time Cushion. Even if you know how long it takes you to perform different tasks—such as driving to work or driving to a case/Client’s home—give yourself some extra time in case of unexpected events. It is certain that things are not going to run smoothly 100% of the time. Leave earlier than you planned to because you know traffic might be bad at certain times of day.  Don’t forget to check if there is heavy congestion in certain areas, or construction sites are backed up, and remember weather plays a big factor in traffic patterns as well. One habit of punctual people giving themselves a time cushion to get to their destination in case something goes wrong.

  • Be Prepared to Wait. People usually don’t like to be early because they feel that the time that they spend waiting for others is wasted time. That is, they prefer to be late rather than having downtime. The key to overcoming this hurdle is to be prepared to have to wait. Waiting time doesn’t have to be wasted time.  If you arrive early to your Client’s home, maybe the Caregiver at the shift before yours will have time to give you an update, and it will also give you a buffer of time to get your things in the house with another Caregiver present.

  • Change Your Thoughts About Being Early. A lot of people think that those who are important keep others waiting. Therefore, being early is a sign that one is not important. And no one wants to feel unimportant.  However, being early is really a sign of being organized, having respect for others, and having good time management skills. And these are all character traits of important people. Keep telling yourself, “Important people are punctual.”

  • Always Leave on Time. The moment which ultimately determines whether you arrive where you’re going late or on time is the moment in which you walk out your door. Once you’ve reverse-engineered the time at which you need to leave in order to arrive at your intended destination on time, force yourself to leave at that time.

You can be respected as someone who is always on time if being on time is important to you.

Being on time will help you to cut down on stress (after all, few things are as stressful as always running late).

Being on time will reduce friction with your co-workers; nobody likes to be kept waiting.

Being on time will let your boss know that you can be counted on, which could lead to a promotion.

When you’re on time, you’re prepared to do your best. Being punctual signals to others, as well as to yourself, that you can be depended on.


Do you have a need for a punctual, reliable Caregiver? Let us connect you with one of our on time Caregivers! Call us at: (570) 587-4700

Are you an employee who values being on time? Join our team!

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